📦 Shipping & Order Information

Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays).

Because many of our products are curated, packed, and sometimes assembled with care, processing times may vary slightly during high-volume periods or major launches. If there’s ever a delay, we’ll keep you in the loop.

Shipping Methods & Delivery

We ship via trusted carriers such as USPS and UPS.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited options may be available at checkout

Once your order ships, you’ll receive a tracking number via email so you can follow it every step of the way.

Shipping Rates

Shipping rates are calculated at checkout based on your location and order size.

From time to time, we may offer promotions or flat-rate shipping specials—be sure to keep an eye out 👀

Packaging ✨

Every order is packed with intention.

From the way we carefully pack each box to how we wrap our designer ribbon to showcase its style, we want opening your order to feel like part of the experience. We even lightly scent our packages seasonally—just a small extra touch to make you smile.

Address Accuracy

Please double-check your shipping address before placing your order.

We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout. If you notice an error, contact us as soon as possible, and we’ll do our best to help before your order ships.

Lost, Stolen, or Delayed Packages

Once your package has been handed off to the carrier, it is out of our control.

However—we’re not going to leave you hanging.

If your package is lost, delayed, or marked delivered but not received, please reach out. We’ll help guide you through the next steps and do everything we reasonably can to assist.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item(s) and packaging.

We’ll make it right.

Split Shipments

In some cases, your order may ship in multiple packages depending on product availability or size. If that happens, you’ll receive tracking for each shipment.